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A.R. Menzies & Sons Ltd. Customer Privacy Policy |
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As part of our commitment to privacy procedures we have implemented this Privacy Policy, which explains our privacy practices. The Privacy Policy governs the way we manage your personal information collected at our office. We will use this personal information only to provide you with the equipment or service that you require. We may: make this information available to our employees and service providers who need to provide you with the products and services you request; use this information to better understand your personal situation; use this information to help us understand your current and future needs as a client and to manage our affairs; give this information to third party benefit providers; use this information for statistical purposes. As a provider of health related articles and services, the collection and use of personal information is fundamental to our business. Equally is your trust in our handling of your personal information. To earn that trust, we abide by Ten Privacy Principles. These principles are based on the federal government's privacy legislation, the Personal Information Protection and Electronic Documents Act and are as follows: 1. Accountability: We are responsible for personal information under our control. We have designated individuals who are responsible for monitoring our ongoing compliance with the Privacy Principles. 2. Identifying purposes: The purposes, for which personal information is collected, will be identified by us. 3. Consent: Your consent is required for the collection, use and disclosure of personal information, subject to certain exceptions. Such exceptions are set out in the law and include where legal, medical or security reasons make it impossible or impractical to seek consent. Your consent may be expressed in writing. It may also be given verbally, electronically, or through our or your authorized representatives. In certain circumstances, it may also be implied. 4. Limiting collection: The collection of your personal information must be by fair and lawful means, and be limited to that which is necessary for the purposes identified. 5. Limiting use, disclosure and retention: Your personal information may only be used or disclosed for the purposes for which it was collected, other purposes you consent to, or as required or permitted by law. It may only be kept for as long as is necessary to satisfy purposes for which it was collected, or as required or permitted by law. 6. Accuracy: Any personal information that is collected, used or disclosed should be as accurate, complete and as up-to-date as is necessary for the purpose for which it is to be used. 7. Safeguards: Personal information shall be protected by security safeguards that are appropriate to the sensitivity of the information, in order to protect your personal information from unwarranted intrusion, release or misuse. 8. Openness: Information about our privacy policies and practices for managing your personal information shall be made available to you. 9. Individual access: Upon written request, you will be informed of the existence, use and disclosure of your personal information and you will be given access to it, subject to certain exceptions, as permitted by law. You may also verify the accuracy and completeness of your information, and request that it be amended, if appropriate. 10. Inquiries and concerns: You may contact us if you have any inquiries or concerns about our privacy and practices. |
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